Shipping Policy

Shipping Policy

At FOREVER HC26, we strive to deliver your orders promptly and efficiently. Please review our shipping policy below for important information about delivery times, costs, and procedures.

1. Processing Time

Orders are typically processed within 1-3 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email once your order has been placed, and a shipping notification with tracking information once your order has been dispatched.

2. Shipping Methods and Costs

We offer several shipping options to meet your needs:

  • Standard Shipping Republic of Ireland: 1-4 business days

Shipping costs are calculated at checkout based on your location. Free shipping available for orders over €70.

3. Delivery Areas

We currently ship to addresses within Ireland and select international destinations. Please note that some remote areas may require additional delivery time or may not be available for certain shipping methods.

4. International Shipping

For international orders:

  • Delivery times vary by destination (typically 7-21 business days)
  • Customs duties, taxes, and fees may apply and are the responsibility of the recipient
  • Delays may occur due to customs processing

5. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package through our carrier's website.

6. Delivery Issues

If your order has not arrived within the estimated delivery time:

  • Check the tracking information for updates
  • Verify the shipping address provided was correct
  • Contact us for assistance

7. Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address or unavailability to receive the package, the carrier will leave a notice. Please follow the carrier's instructions to arrange redelivery or collection.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately with your order number and photos of any damage. We will work with you to resolve the issue promptly.

9. Address Changes

If you need to change your shipping address, please contact us as soon as possible. Once an order has been dispatched, we may not be able to modify the delivery address.

10. Contact Us

If you have any questions about shipping or your order, please don't hesitate to contact us through our website.

Last updated: March 2026